Talent Eye Training Institute

Your Privacy, Our Priority

We are committed to protecting your personal information and ensuring transparency in how we handle your data.

Our Commitment to You

At Talent Eye Training Institute (TETI), we understand that your trust is our most valuable asset. This privacy policy explains how we collect, use, and protect your personal information when you apply for our courses or interact with our services.

We are committed to complying with Kenya's Data Protection Act and international privacy standards to ensure your information is handled responsibly and securely.

Personal Identification

• Full name (surname, first name, other names)
• Gender and year of birth
• National ID or passport number
• Residential address
• Mobile phone number (with country code)
• Email address
• Landline/wireless number (optional)

Academic & Professional Data

• Highest academic qualification
• Professional qualifications (optional)
• Current occupation and employer (optional)
• Course/Application applied for
• Next of kin details (name and address)

Supporting Documents

Required Documents Include:

• Copy of national ID card or passport
• Academic certificates (KCSE, diplomas, degrees)
• Professional certificates (if applicable)
• Two colored passport-sized photographs
• Any additional academic achievements

Automatically Collected Data

• Application submission timestamp
• IP address and browser information
• Application progress tracking data
• Form completion analytics

Course Application Processing

Review and assess your eligibility for TETI courses including Diploma in Counselling Psychology, Marriage and Family Therapy, Addiction Counselling, Social Work, and Project Management programs.

Academic Record Management

Create and maintain your student record, track academic progress, and issue certificates upon course completion.

Communication & Support

Send admission decisions, course information, payment details, class schedules, and important updates about your enrollment status.

Emergency Contact

Contact your next of kin in case of emergencies or important matters requiring immediate family notification.

Quality Assurance & Compliance

Ensure compliance with TVET regulations, maintain accreditation standards, and improve our course offerings based on application trends.

Verification & Background Checks

Verify academic qualifications and professional credentials submitted with your application.

Security Measures for TETI

• SSL/TLS encryption for all data transmission
• Secure cloud storage with access controls
• Regular security audits and penetration testing
• Multi-factor authentication for staff access
• Encrypted document storage for certificates
• Firewall protection and intrusion detection

Data Retention for Educational Records

• Application data: 3 years after application date
• Enrolled student records: 7 years after graduation
• Academic certificates: Permanent retention
• Financial records: 7 years (legal requirement)
• Secure deletion after retention periods
• Backup encryption and secure disposal

TVET Compliance & Accreditation

TETI maintains compliance with Technical and Vocational Education and Training (TVET) Authority standards, ensuring all student data handling meets national educational accreditation requirements.

Under Kenya's Data Protection Act and TETI's student data policies, you have the following rights:

Access your complete student record

Request correction of inaccurate data

Data portability for your records

Withdraw consent for future contact

Request data deletion (subject to legal requirements)

Object to specific data processing

Academic Records Protection

Your academic achievements, certificates, and qualification records are permanently protected and cannot be deleted, as required by educational accreditation standards and professional certification requirements.

Data Protection & Privacy Officer

📧 privacy@teti.ac.ke

📧 info@teti.ac.ke

📞 +254 705 166905

🏢 Talent Eye Training Institute

🏢 Nairobi, Kenya

Response Times & Support

⏰ Data access requests: Within 30 days

🛡️ Security concerns: Immediate response

📝 General inquiries: Within 48 hours

🎓 Student support: Mon-Fri, 8AM-5PM EAT

How to Exercise Your Rights

To exercise any of your data protection rights, please contact our Data Protection Officer with: your full name, contact details, specific request, and any relevant application/course reference numbers.

Your Consent & TETI's Application Process

By submitting an application to Talent Eye Training Institute (TETI), you consent to us collecting and processing your personal and academic information as described in this privacy policy. This includes:

• Processing your application for TETI's counselling and mental health training programs
• Creating and maintaining your student record for enrolled courses
• Communicating admission decisions and enrollment information
• Contacting your next of kin for emergency purposes
• Sharing necessary information with TVET Authority for accreditation

You can withdraw your consent for marketing communications or update your contact preferences at any time by contacting our Data Protection Officer. However, we must retain your academic records as required by law and accreditation standards.

Last updated: September 4, 2025

This privacy policy is reviewed annually and updated to comply with Kenya's Data Protection Act and TVET Authority regulations.

TETI